Reviews

TRUSTED BY 1,500,000+ FAMILIES

What Customers Are Saying...

Havent hadto use it. But i rest at night easy now, knowing just in case i am covered

I bought 4 of them, one for me and each of my kids families , and my 92 yr old Mom. My mom lives alone and just recently moved into an apartment that has a kitchen and she will be cooking again. I watch your ads on TV and know how easy it’d be to have a fire and felt like this would make it a little safer. Thank you for your product.

Fastest shipping. Took less than 48 hours to receive my order.

Easy to hang up. Small enough not to get in the way. Bright red is easy to see. Hope it works when needed.

I love the peace of mind that this gives me. I just hope I never need to use it!

I love this product. The hook made it so easy to hang inside my cupboard.

They were really wonderful after charging
Got one from my nephew and my daughter.

Quick delivery and glad to have it in our home.

Thank you for supplying the public the ability to protect our property in case of fire.

it keeps me safe

Got it very quickly!

It shipped fast but haven’t had a chance to test it out yet. Satisfied so far

Really quick shipping

Excellent! Hope I never have to use it

I feel more at ease knowing our home as well as my sons homes because I gave them 1of these for fires is safer.

Received my package in excellent condition and undamaged and works perfectly

Shipping protection, bc why not. My order arrived safe and undamaged.

It’s great to have BEFORE any fire emergency! A must-have in every room of my house. I’d rather have it and not use than not have it, but urgently have a need for it. I bought the 12-pack during their biggest SALE!

I got this for my parents. Its a must they love ir.

Arrived quickly and product as advertised

Wont even turn on…or show visible signs of charging. Just seems like a cheap piece of plastic.

Thanks for reaching out!

Let’s try to troubleshoot the issue together.

Please make sure to use an adapter and plug your Hero Privacy Pen directly into your wall socket. The adapter is the same one used on modern mobile phones and devices.

Charge the Hero Privacy Pen for 30 minutes before using it.

Once that's done, press and hold the Power Button for 10 seconds.

If this doesn't work, please try using a different USB-C cord on your Hero Privacy Pen?

You can also download the Hero Privacy Pen user's manual on the Prepared Hero website

Received as promised. Have not tested yet… will soon. Very robust, so hoping they perform as promised. I have small hands, yet the largeness still does not impede my dexterity. I believe handling wood in the fire ring will work just fine.

The emergency fire blanket that I ordered came very quickly. Thank God, I have not had a chance to use it yet and I hope I never do. If such a time comes that I need to use it at that point I would be able to evaluate it. I am glad that I got it in case of an emergency.